NS International
4.5star
8.89K reviewsinfo
1M+
Downloads
PEGI 3
info
About this app
The only thing you need besides your passport. The NS International app is new and improved! Thanks to your feedback we were able to add some amazing new features, such as our “MyNS” environment. This is a safe and personal environment for our customers who regularly book international train trips.
The “MyNS” environment offers the following advantages:
• Fast and easy import of your ticket into the app, personal preferences are applied directly
• Easy to make a recurring booking
• Manage international discount cards and/or Thalys loyalty card
• Manager personal preferences
• (Un)Subscribe to our news letter containing the latest offers
Next to the latest developed feature you will continue to use:
Real time travel information and automatic alerts on your trip.
Our real time travel information assists you every step of the way. Easily enable automatic alerts on your trip. We will keep you informed in case of possible disruptions and when it is time to leave. When travelling with a mobile ticket in the app, the automatic alerts are enabled by default.
Easily plan & book your trip
Planning and booking a trip is now even easier. Not only will you see the familiar overview of travel advices. We now also show you an overview of the available low fares in our fare calendar.
All information regarding your booking in the app. Save your mobile ticket in the app for the best travel experience. Experience seamless travel with real time travel information and all the necessary details on your trip, your tickets and relevant information about your destination.
All booking information in your app
By using our app and mobile tickets you will always be up to date with the latest information. Real time information and details based on your train trip, tickets and destination specific information will have you fully prepared for your upcoming journey.
Delay compensation
Delay compensation. If you have experienced a delay during your trip, you can now submit your request for compensation via our app.
Contact NS International customer service
Via the app you can directly contact NS International customer service.
The “MyNS” environment offers the following advantages:
• Fast and easy import of your ticket into the app, personal preferences are applied directly
• Easy to make a recurring booking
• Manage international discount cards and/or Thalys loyalty card
• Manager personal preferences
• (Un)Subscribe to our news letter containing the latest offers
Next to the latest developed feature you will continue to use:
Real time travel information and automatic alerts on your trip.
Our real time travel information assists you every step of the way. Easily enable automatic alerts on your trip. We will keep you informed in case of possible disruptions and when it is time to leave. When travelling with a mobile ticket in the app, the automatic alerts are enabled by default.
Easily plan & book your trip
Planning and booking a trip is now even easier. Not only will you see the familiar overview of travel advices. We now also show you an overview of the available low fares in our fare calendar.
All information regarding your booking in the app. Save your mobile ticket in the app for the best travel experience. Experience seamless travel with real time travel information and all the necessary details on your trip, your tickets and relevant information about your destination.
All booking information in your app
By using our app and mobile tickets you will always be up to date with the latest information. Real time information and details based on your train trip, tickets and destination specific information will have you fully prepared for your upcoming journey.
Delay compensation
Delay compensation. If you have experienced a delay during your trip, you can now submit your request for compensation via our app.
Contact NS International customer service
Via the app you can directly contact NS International customer service.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
4.5
8.73K reviews
Ben Kings
- Flag inappropriate
September 17, 2025
App works fine but what it does well is pretty standard. What is rather ridiculous is why I have to add bookings manually, even though they are linked to my account. In 2025, with everything digital, this is rather ridiculous. Even then, when trips are added, and later adjusted, the homepage doesn't reflect the new trip information. So, it works. Does what it needs (eventually). But is shoddy for 2025 tech levels.
Kelandra117
- Flag inappropriate
February 23, 2025
For booking your trip and paying, this app is fine it does what it is supposed to, however, why if it claims to be international does not one of the tickets actually scan outside of the country. It's like a scam. As soon as I'm out of the Netherlands, the tickets don't scan for the conductors, even just next door in Germany. This has led to embarrassment, additional costs, and on one occasion, having to get off the train and get tickets and missing a connection.
4 people found this review helpful
Pieter van Dijk
- Flag inappropriate
- Show review history
October 30, 2022
OK, it is nice to have your ticket and travel details available, but unfortunately the seat reservation info is missing. Also I get no clue under what FLEX-conditions I made this reservation: thus, it is unclear what options I have for changing or canceling the journey. Too bad, because the FLEX-conditions are also missing in the confirmation mail, I had to call and ask what conditions were applicable.
9 people found this review helpful
What’s new
Dear travelers,
We continuously strive to improve the app to make your experience as smooth and enjoyable as possible. In this update, we have implemented various enhancements and optimizations focused on accessibility, stability, and overall performance. Keep an eye on our updates in the coming weeks as we continue to introduce new features and improvements.
Safe travels,
NS International
We continuously strive to improve the app to make your experience as smooth and enjoyable as possible. In this update, we have implemented various enhancements and optimizations focused on accessibility, stability, and overall performance. Keep an eye on our updates in the coming weeks as we continue to introduce new features and improvements.
Safe travels,
NS International
App support
About the developer
NS Internationaal B.V.
int.services@ns.nl
Stationsplein 25
1012 AB Amsterdam
Netherlands
+31 6 13826171
