3.1
62.7K reviews
10M+
Downloads
Content rating
PEGI 3
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Discover all the benefits of the Trenitalia App

The Trenitalia App makes it simpler to plan your journeys. Purchase season tickets, carnets and other tickets for Frecce, Intercity, Regional, EC and EN trains in just a few clicks, as well as your tickets for Busitalia buses in Umbria and Veneto!

Use geolocation and the Quick Purchase function to buy your tickets without delay. Pay however you like from among the many payment methods available (Credit Cards, Paypal, Google Pay, Satispay, Amazon Pay or bank transfer) or use your CartaFRECCIA/X-GO points, Bonuses, Credits or Gift Cards.

Manage your journey directly from the Home Page, check all information on the status of the train, and check in to confirm your presence on board. Simultaneously manage your Business profile alongside your personal one, by switching easily between them!

NEW: What’s more, from 30 June you can plan your journey from the first mile to the last directly from the Home Page, by entering your departure and arrival addresses! Where available, you will be shown travel solutions with multiple means of transport.

Trenitalia wishes you a pleasant journey! Stay tuned for the latest updates!
Updated on
Aug 4, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location and App info and performance
This app may collect these data types
Personal info, App activity and 2 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

3.1
60.8K reviews
Mykola Zaitsev
October 14, 2024
The app is fine for the most part. You can buy tickets online which is important because sometimes you cannot do it from the machine or ticket office (their payment system does not work well). However, if we are talkiing about the overall experience of using Trenitalia it is consistently bad and I would rate it as 1. You have constant delays, frequent strikes, and calncellations sometimes minutes before train departure an everyday relity. And the company does nothing to adress these proplems.
4 people found this review helpful
Did you find this helpful?
Trenitalia S.p.A
October 14, 2024
Ciao, ti chiediamo cortesemente di valutare esclusivamente i servizi offerti dall'app. Grazie
Dan G
March 5, 2025
Booked a return journey on the website on desktop. I had previously used this with no issue when I had booked on desktop and saved the journeys to the app back in December. However, now, after recently booking on desktop (and luckily saving hard copies of the tickets to my computer), if I input the ticket details on the app, it shows the journeys with the wrong dates. I have no idea why this is suddenly happening.
11 people found this review helpful
Did you find this helpful?
Trenitalia S.p.A
March 10, 2025
Ciao, ci puoi mandare delle schermate scrivendoci ad areaclienti@trenitalia.it? Grazie
Mastro iTek
September 12, 2025
The moment you have to check multiple possible routes this app goes crazy, keeps changing the number of passengers back to 1, does not always remember the latest searches, automatically selects routes with 2min changes between trains by default (visible only if you look under "more details), proposes routes for which I can not buy tickets. But most of all, I was unable to pay because after confirming the payment request from my banking app the Trenitalia app would give an error.
1 person found this review helpful
Did you find this helpful?
Trenitalia S.p.A
September 15, 2025
Ciao, puoi inviarci un video ad areaclienti@trenitalia.it, facendo riferimento a questa recensione?

What’s new

- Bug fixing