
Romy
Absolutely appalling! Should have read the reviews before purchasing the scale AND band. Pretty sure the BPM reading of the scale is HIGHLY inaccurate and after endless attempts to connect the band I had to read here that it's definitely not supported yet??? HOW on Earth can an app for such pricey equipment be rolled out in this state??? Unacceptable. Adding a paid subscription option on top of everything is definitely not a good look! 100% regret my purchases.
1 person found this review helpful

Tim Golds
app doesn't sync properly with health connect. sleep data not transferring, activity data not transferring properly. I have a cheaper set of scales that produce exactly the same data, and the app that goes with them, called insmart works perfectly with health connect. all in all I feel a bit ripped off considering what I paid for the scales.
18 people found this review helpful

Klaus Bockholt
- Flag inappropriate
- Show review history
The app had made great improvements and connectivity to the scales had been solved for a good while. Sadly, with the last update, stepping on the scales doesn't connect to the app once again. Why can't you properly test your updates, especially for connectivity, where you should know your main problems are???
52 people found this review helpful
Hume Health Corp
December 11, 2024
Hello, we apologize for the inconvenience caused by the Hume app. Our team would like to investigate these issues further and work towards a solution as soon as possible. Could you please reach out to us via email at support@myhumehealth.com so that we can assist you? Thank you!