ALL Accor ํ˜ธํ…” ์˜ˆ์•ฝ

4.4
๋ฆฌ๋ทฐ 10.7๋งŒ๊ฐœ
500๋งŒ+
๋‹ค์šด๋กœ๋“œ
์ฝ˜ํ…์ธ  ๋“ฑ๊ธ‰
PEGI 3
์Šคํฌ๋ฆฐ์ƒท ์ด๋ฏธ์ง€
์Šคํฌ๋ฆฐ์ƒท ์ด๋ฏธ์ง€
์Šคํฌ๋ฆฐ์ƒท ์ด๋ฏธ์ง€
์Šคํฌ๋ฆฐ์ƒท ์ด๋ฏธ์ง€
์Šคํฌ๋ฆฐ์ƒท ์ด๋ฏธ์ง€
์Šคํฌ๋ฆฐ์ƒท ์ด๋ฏธ์ง€
์Šคํฌ๋ฆฐ์ƒท ์ด๋ฏธ์ง€

์•ฑ ์ •๋ณด

111๊ฐœ ๊ตญ๊ฐ€์˜ ํ˜ธํ…”, ๋ถ€ํ‹ฐํฌ ํ˜ธํ…”, 7์„ฑ๊ธ‰ ์ˆ™๋ฐ• ์‹œ์„ค, ์œ ์Šคํ˜ธ์Šคํ…” ๋˜๋Š” ๋นŒ๋ผ๋‚˜ ์•„ํŒŒํŠธ ๋“ฑ์„ ์˜ˆ์•ฝํ•˜์„ธ์š”. 3,000์—ฌ๊ฐœ ๋„์‹œ์™€ ๋ชฉ์ ์ง€, 5,000์—ฌ๊ฐœ ์ˆ™๋ฐ• ์‹œ์„ค์ด ์—ฌ๋Ÿฌ๋ถ„์˜ ๋ฐฉ๋ฌธ์„ ๊ธฐ๋‹ค๋ฆฌ๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.
์ €๋ ดํ•œ ์ˆ™์†Œ๋ถ€ํ„ฐ ๋Ÿญ์…”๋ฆฌ ํ˜ธํ…”์— ์ด๋ฅด๊ธฐ๊นŒ์ง€, ํœด๊ฐ€, ์ถœ์žฅ, ๋กœ๋งจํ‹ฑํ•œ ์ฃผ๋ง ์—ฌํ–‰ ๋˜๋Š” ์นœ๊ตฌ์™€ ๋– ๋‚˜๋Š” ์—ฌํ–‰ ๋“ฑ์— ์•Œ๋งž์€ ์ˆ™๋ฐ• ์‹œ์„ค์ด ๋ฌด๊ถ๋ฌด์ง„ํ•ฉ๋‹ˆ๋‹ค.
์–ด์„œ ์„ ํƒํ•ด ๋ณด์„ธ์š”. ์ด๋น„์Šค, ๋…ธ๋ณดํ…”, ๋ž˜ํ”Œ์Šค, ํŽ˜์–ด๋ชฌํŠธ, ๋จธํ์–ด, ์†Œํ”ผํ…”, ํ’€๋งŒ, ์— ๊ฐค๋Ÿฌ๋ฆฌ, ์Šค์œ„ํŠธ ๋…ธ๋ณดํ…”, ์•„๋‹ค์ง€์˜ค, ์ด๋น„์Šค ์Šคํƒ€์ผ, ์ด๋น„์Šค ๋ฒ„์ ฏ, ํ˜ธํ…”F1, ๋งˆ๋งˆ์‰˜ํ„ฐ, ์›ํŒŒ์ธ์Šคํ…Œ์ด, ๋ฆญ์†Œ์Šค ํ˜ธํ…”, ์กฐ์•ค์กฐ, 25 ์•„์šฐ์–ด ํ˜ธํ…” ๋ฐ ํƒˆ๋ผ์‹ธ ์”จ ์•ค ์ŠคํŒŒ ๋ชจ๋‘๋ฅผ ์•ฑ์—์„œ ๋งŒ๋‚˜๋ณผ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

Accor All ์•ฑ์€ ์ด์ œ ์—ฌ๋Ÿฌ๋ถ„์˜ ์ƒˆ๋กœ์šด ์—ฌํ–‰ ํŒŒํŠธ๋„ˆ๊ฐ€ ๋ฉ๋‹ˆ๋‹ค.

โ€ข ์ˆ™๋ฐ• ์ค€๋น„
ํŠน์ •ํ•œ ๋งˆ์„์ด๋‚˜ ๋„์‹œ ๋˜๋Š” ํŠน์ • ๊ธฐ๋…๋ฌผ๊ณผ ๊ฐ€๊นŒ์šด ๊ณณ์— ์œ„์น˜ํ•œ ์ˆ™๋ฐ• ์‹œ์„ค์„ ๊ฒ€์ƒ‰ํ•˜๊ณ  ํŠธ๋ฆฝ์–ด๋“œ๋ฐ”์ด์ € ๋ฆฌ๋ทฐ๋ฅผ ํ™•์ธํ•˜๊ธฐ ์ „์— ๊ฐ์‹ค ๋ฐ ์žฅ์†Œ ์‚ฌ์ง„์„ ์‚ดํŽด๋ณด์„ธ์š”.
์˜ˆ์•ฝ, ์˜ˆ์•ฝ ๊ด€๋ฆฌ ๋ฐ ์—ฌํ–‰ ์ค€๋น„๋ฅผ ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
ํ˜ธํ…” ์šด์˜ ์‹œ๊ฐ„์€ ์–ด๋–ป๊ฒŒ ๋˜๋‚˜์š”? ํ˜ธํ…”์— ๋ฌธ์˜๋Š” ์–ด๋–ป๊ฒŒ ํ•  ์ˆ˜ ์žˆ๋‚˜์š”? ์ด๋ฒˆ ์ˆ™๋ฐ•์œผ๋กœ ์ ๋ฆฝํ•  ํฌ์ธํŠธ๋Š” ๋ช‡ ์ ์ธ๊ฐ€์š”? ์•ฑ์ด ์ด ๋ชจ๋“  ์งˆ๋ฌธ์— ๋Œ€ํ•œ ๋‹ต๋ณ€์„ ๋“œ๋ฆฝ๋‹ˆ๋‹ค.
๋กœ์—ดํ‹ฐ ํ”„๋กœ๊ทธ๋žจ์— ๊ฐ€์ž…ํ•˜์—ฌ ์˜ˆ์•ฝ ์‹œ ์ตœ๋Œ€ 10% ํ• ์ธ ํ˜œํƒ ๋˜ํ•œ ๋†“์น˜์ง€ ๋งˆ์„ธ์š”.

โ€ข ์ˆ™๋ฐ• ์‹œ
ํ˜ธํ…” ์ˆ™๋ฐ•์œผ๋กœ, ๋ ˆ์Šคํ† ๋ž‘๊ณผ ๋ฐ”์—์„œ๋Š” ๊ทธ๋‚  ๊ทธ๋‚  ๊ธฐ์ค€์œผ๋กœ ๋ฆฌ์›Œ๋“œ ํฌ์ธํŠธ๋ฅผ ์ ๋ฆฝํ•˜์„ธ์š”.

์—ฌํ–‰๊ด‘์ด๋ผ๊ณ ์š”? ์„ธ๊ณ„์ ์œผ๋กœ ์œ ๋ช…ํ•œ ๊ณ ์žฅ๊ณผ ๋„์‹œ์˜ ์ˆ™๋ฐ• ์‹œ์„ค์„ ์ œ์•ˆํ•ด ๋“œ๋ฆฝ๋‹ˆ๋‹ค.
ํŒŒ๋ฆฌ, ๋ฒ ๋ฅผ๋ฆฐ, ๋Ÿฐ๋˜, ์ทจ๋ฆฌํžˆ, ๋ฐฉ์ฝ•, ๋ฎŒํ—จ, ์‹ฑ๊ฐ€ํฌ๋ฅด, ๋นˆ, ๋‰ด์š•, ์•”์Šคํ…Œ๋ฅด๋‹ด, ์ƒํ•˜์ด, ํ•จ๋ถ€๋ฅดํฌ, ์ƒŒํ”„๋ž€์‹œ์Šค์ฝ”, ๋ธŒ๋คผ์…€, ๋ฐ€๋ผ๋…ธ, ํ€ผ๋ฅธ, ์‹œ๋“œ๋‹ˆ, ๋ฐ”๋ฅด์ƒค๋ฐ”, ๋‘๋ฐ”์ด, ๋ฆฌ์šฐ๋ฐ์ž๋„ค์ด๋ฃจ, ํ”„๋ผํ•˜, ํ™์ฝฉ, ๋กœ๋งˆ, ๋ฆฌ์Šค๋ณธ, ํ”„๋ž‘ํฌํ‘ธ๋ฅดํŠธ, ๋ถ€๋‹คํŽ˜์ŠคํŠธ, ์ด์Šคํƒ„๋ถˆ ๋“ฑ
์—…๋ฐ์ดํŠธ ๋‚ ์งœ
2025. 9. 11.

๋ฐ์ดํ„ฐ ๋ณด์•ˆ

๋ณด์•ˆ์€ ๊ฐœ๋ฐœ์ž๊ฐ€ ๋ฐ์ดํ„ฐ๋ฅผ ์ˆ˜์ง‘ ๋ฐ ๊ณต์œ ํ•˜๋Š” ๋ฐฉ์‹์„ ํŒŒ์•…ํ•˜๋Š” ๊ฒƒ์—์„œ ์‹œ์ž‘๋ฉ๋‹ˆ๋‹ค. ๋ฐ์ดํ„ฐ ๊ฐœ์ธ ์ •๋ณด ๋ณดํ˜ธ ๋ฐ ๋ณด์•ˆ ๊ด€ํ–‰์€ ์‚ฌ์šฉ์ž์˜ ์•ฑ ์‚ฌ์šฉ, ์ง€์—ญ, ์—ฐ๋ น์— ๋”ฐ๋ผ ๋‹ค๋ฅผ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ๋‹ค์Œ์€ ๊ฐœ๋ฐœ์ž๊ฐ€ ์ œ๊ณตํ•œ ์ •๋ณด์ด๋ฉฐ ์ถ”ํ›„ ์—…๋ฐ์ดํŠธ๋  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
์•ฑ์—์„œ ์ œ3์ž์™€ ๊ณต์œ ํ•  ์ˆ˜ ์žˆ๋Š” ๋ฐ์ดํ„ฐ ์œ ํ˜•
์œ„์น˜, ๊ฐœ์ธ ์ •๋ณด ์™ธ 2๊ฐœ ํ•ญ๋ชฉ
์•ฑ์—์„œ ์ˆ˜์ง‘ํ•  ์ˆ˜ ์žˆ๋Š” ๋ฐ์ดํ„ฐ ์œ ํ˜•
๊ฐœ์ธ ์ •๋ณด, ๊ธˆ์œต ์ •๋ณด ์™ธ 3๊ฐœ ํ•ญ๋ชฉ
์ „์†ก ์ค‘ ๋ฐ์ดํ„ฐ ์•”ํ˜ธํ™”๋จ
๋ฐ์ดํ„ฐ ์‚ญ์ œ๋ฅผ ์š”์ฒญํ•  ์ˆ˜ ์žˆ์Œ

ํ‰์  ๋ฐ ๋ฆฌ๋ทฐ

4.5
๋ฆฌ๋ทฐ 10.3๋งŒ๊ฐœ
์ดํ™”์—ฐ
2025๋…„ 9์›” 9์ผ
ํˆญํ•˜๋ฉด ์˜ค๋ฅ˜๋‚˜๊ณ  ์™œ ์˜ค๋ฅ˜๋‚˜๋Š”์ง€๋„ ๋ชจ๋ฅด๊ฒ ๊ณ  ๋‹ต๋‹ตํ•ด ์ฃฝ๊ฒ ๋Š”๋ฐ ์˜ค๋ฅ˜ ๋ฌธ๊ตฌ๋„ "์ด๋Ÿฐ! ๋ฌธ์ œ๊ฐ€ ๋ฐœ์ƒํ–ˆ์Šต๋‹ˆ๋‹ค. " ๋œจ๋Š”๋ฐ ๋†€๋ฆฌ๋Š”๊ฑฐ ๊ฐ™์•„์„œ ๊ธฐ๋ถ„์ด ๋งค์šฐ ์•ˆ์ข‹๋‹ค. ๋‹จ์ˆœ ํ˜ธํ…” ๊ฒ€์ƒ‰์•ฑ์ด๊ณ  ๊ฒฐ์ œ๋งŒ ๋  ๋ฟ์ธ๋ฐ ์™œ ์ด๋Ÿฐ ์˜ค๋ฅ˜๊ฐ€ ์ž์ฃผ ๋‚˜๋Š”์ง€ ๋ชจ๋ฅด๊ฒ ๋‹ค.
์ด ๋ฆฌ๋ทฐ๊ฐ€ ์œ ์šฉํ–ˆ๋‚˜์š”?
Accor All
2025๋…„ 9์›” 10์ผ
Hello, Thank you for taking the time to write to us and I apologize for your experience. I invite you to contact us by email (at App.ALL@accor.com) with more details about the problematic points you encountered. It will greatly help us in bringing the correct improvements to our app. Brendan, o.b.o The Accor ALL App team
์ด์žฌ์›
2025๋…„ 9์›” 14์ผ
๋กœ๊ทธ์ธํ•˜๋ ค๊ณ  ์ด๋ฉ”์ผ์ฃผ์†Œ ์ž…๋ ฅํ•˜๊ณ  ํด๋ฆญํ•˜๋ฉด ๊ธฐ์ˆ ์  ๋ฌธ์ œ๋กœ ์ ‘์†์ด ์•ˆ๋œ๋‹ค๋Š” ๋ฌธ๊ตฌ๊ฐ€ ๋œน๋‹ˆ๋‹ค...ใ…กใ…ก
์ด ๋ฆฌ๋ทฐ๊ฐ€ ์œ ์šฉํ–ˆ๋‚˜์š”?
Accor All
2025๋…„ 9์›” 16์ผ
Hello, Thank you for your patience and I apologize for your experience. We're seeing high traffic that may affect some logins. I invit you to contact us by email (at App.ALL@accor.com) and include your loyalty card number, App version and the problem description. This will help us investigate. Brendan, o.b.o the Accor ALL App team
์„œํ˜œ์›
2025๋…„ 1์›” 30์ผ
์˜ค๋ฅ˜๊ฐ€ ๋„ˆ๋ฌด ๋งŽ๊ณ , ์นด๋“œ ์ •๋ณด ์ €์žฅํ•˜๊ธฐ ๋ˆŒ๋Ÿฌ๋„ ๋งค๋ฒˆ ์ €์žฅ์ด ์•ˆ๋ผ์„œ ๋งค๋ฒˆ ์นด๋“œ ์ •๋ณด ์ž…๋ ฅํ•ด์•ผํ•˜๋Š”๊ฒŒ ์—„์ฒญ ๊ท€์ฐฎ๊ณ  ๋ถˆํŽธํ•จ. ๋ถ„๋ช… ์นด๋“œ ์ •๋ณด ์ €์žฅํ•˜๊ธฐ ๊ธฐ๋Šฅ์ด ์žˆ์Œ์—๋„ ํ™œ์šฉ์ด ์•ˆ๋˜๋Š”๊ฑด ์™œ? ๊ฐ€๋” ์–ดํ”Œ ์ž์ฒด ๋ฌธ์ œ๋กœ "์–ดํ”Œ์˜ ๋ฌธ์ œ์ž…๋‹ˆ๋‹ค. ์ฃ„์†กํ•ฉ๋‹ˆ๋‹ค. ๋‹ค์‹œ ์‹œ๋„ํ•ด์ฃผ์„ธ์š”" ๋ผ๋Š” ์•Œ๋Ÿฟ์ด ๋œจ๋Š”๋ฐ ๋‹ค์‹œ ์‹œ๋„ํ•ด๋„ ์–ด์ฐจํ”ผ ์„œ๋ฒ„ ๋ฌธ์ œ๋ผ ํ•ด๊ฒฐ ์•ˆ๋˜๊ณ  ์‹œ๊ฐ„์ด ์ง€๋‚˜์•ผ ํ•ด๊ฒฐ๋จ. ๋„คํŠธ์›Œํฌ ๋ฌธ์ œ๊ฐ€ ์—†์–ด๋„ "๋„คํŠธ์›Œํฌ ๋ฌธ์ œ์ž…๋‹ˆ๋‹ค. ํ™•์ธ ํ›„ ๋‹ค์‹œ ์‹œ๋„ํ•ด์ฃผ์„ธ์š”" ๋ผ๋Š” ์•Œ๋Ÿฟ ์ฃผ๊ตฌ์žฅ์ฐฝ ๋– ์„œ ํ•œ๊ตญ ๊ณ ๊ฐ์„ผํ„ฐ๋Š” ์—†๊ธฐ์— ํ•ด์™ธ์— ์žˆ๋Š” ๊ณ ๊ฐ์„ผํ„ฐ์— ์ „ํ™”ํ•ด๋„ ๊ธฐ๋‹ค๋ฆฌ๋ฉด ํ•ด๊ฒฐ ๋ ๊ฒƒ์ด๋‹ค, ๋ฌธ์ œ์˜ ํ™”๋ฉด์„ ์บก์ณํ•ด์„œ ๋ฉ”์ผ๋กœ ๋ณด๋‚ด๋ผ ๋ผ๊ณ ํ•˜๊ณ  ์ฆ‰์‹œ ํ•ด๊ฒฐ๋˜๋Š”๊ฒƒ ์—†์Œ. ์–ดํ”Œ ์˜ค๋ฅ˜๊ฐ€ ๋นˆ๋ฒˆํ•œ๋ฐ ์ฆ‰๊ฐ ์กฐ์น˜ ๋˜๋Š”๊ฒƒ๋„ ์—†์„๋ฟ๋”๋Ÿฌ ํ•ด๊ฒฐ ๋ฐฉ์•ˆ์€ ์˜ค์ง ์„ผํ„ฐ์ธก ์˜ค๋ฅ˜๊ฐ€ ํ•ด๊ฒฐ๋  ๋•Œ๊นŒ์ง€ ๊ธฐ๋‹ค๋ฆผ ๋ฐ–์— ์—†์Œ.
์‚ฌ์šฉ์ž 2๋ช…์ด ์ด ๋ฆฌ๋ทฐ๊ฐ€ ์œ ์šฉํ•˜๋‹ค๊ณ  ํ‰๊ฐ€ํ•จ
์ด ๋ฆฌ๋ทฐ๊ฐ€ ์œ ์šฉํ–ˆ๋‚˜์š”?
Accor All
2025๋…„ 1์›” 31์ผ
Hello, Thank you for bringing this issue to our attention. I invite you to contact us by email (at App.ALL@accor.com) and include your loyalty card number, screenshots, and the description of the problem encountered. We will be able to provide a more specific answer that I hope will be helpful. Best, Cyrielle, o.b.o The Accor ALL App team

์ƒˆ๋กœ์šด ๊ธฐ๋Šฅ


๊ณ ๊ฐ๋‹˜์˜ ํ”ผ๋“œ๋ฐฑ ๋•๋ถ„์— ๊ธฐ๋Œ€ํ•˜์‹  ๊ธฐ๋Šฅ๋“ค์„ ๊ฐ–์ถ˜ ALL Accor ์• ํ”Œ๋ฆฌ์ผ€์ด์…˜์ด ๋ฐœ์ „ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.
์ตœ๊ทผ ์—…๋ฐ์ดํŠธ์—์„œ:
- SMS ๋‹ค์ค‘ ์ธ์ฆ์ด ์ด์ œ ๊ณ ๊ธ‰ ์„ค์ •์—์„œ ์‚ฌ์šฉ ๊ฐ€๋Šฅํ•ฉ๋‹ˆ๋‹ค. ๋ณด์•ˆ ๊ฒฝ๋กœ์— ๋Œ€ํ•œ ์ ‘๊ทผ์„ ์šฉ์ดํ•˜๊ฒŒ ํ•˜๋Š” ์ด๋ฉ”์ผ์˜ ๋น ๋ฅด๊ณ  ๊ฐ„ํŽธํ•œ ๋Œ€์•ˆ์ž…๋‹ˆ๋‹ค.