Aramex Mobile

It kept giving error messages saying a problem with my connection, which is rubbish as I'm at home and everything else works. Hence me posting this review. I uninstalled and reinstalled the app, it asks to verify my email and mobile number, but the verification code doesn't come through. I'm now locked out of the app and cant pay for my packages or choose my delivery address because it won't let me log in. Great work again Aramex!

Very glitchy and keeps resetting for no reason and doesn't display the latest updates. Sometimes it will say the shipment is in transit and it will be out for delivery without notifying me. They preview on the app how to swipe shipments and it never goes away and I can't swipe between shipments.

Very disappointing experience with Aramex. Long chat wait times, poor coordination, and conflicting info between departments. The Al Yarmouk branch manager told me to come in person just to avoid the process, which is unprofessional. Even after the shipment arrived again, no one called the correct number—they just updated the tracking as “wrong number.” No real effort to assist the customer. Poor service overall.