
Natalie van Ingen
I can't edit past treatments. I accidentally chose to not add an extra treatment, and there is no way to change that. The schedule will just be wrong now. I also can't track my own results (like how much hair was growing back after each treatment). I want to be able to add treatments to my schedule. I've seen complaints about this since 2019 but apparently they don't think it's important to add. Basically this app is just a calendar app with lots of pink and no editing options.
7 people found this review helpful
Philips Consumer Lifestyle B.V.
October 4, 2023
Hi there, thank you for sharing your experience with the Lumea app. Your feedback is much appreciated. It's unfortunate to hear about these issues. Please reach out to us via philips.com/contact to assist you further and improve your experience with the Lumea app. Hope to hear from you soon.

Helen J
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Great app, it really helps me stay on schedule and I'm getting great results with the IPL. I like the tips in manageable chunks, just when you need them, with pictures and examples. Much better than a manual. It's a really well designed part of the tool and I'm surprised how useful it is. Edit - removed a star because the notifications aren't working right for me. I seem to get loads of reminders to read the same old articles about technique but I'm missing the treatments when they are due.
18 people found this review helpful

Fat Lemon
Love the app but the reminders are very confusing. Initially I set it to day before, I was notified a day after. After some time I set to the day of and now it reminds me a day before. Not sure if I am doing something wrong or what... Otherwise a great app to keep track of everything and in general for tips.
Philips Consumer Lifestyle B.V.
August 25, 2025
Thanks for your feedback. We're glad to hear that you find the app a very useful app to keep track of your treatments. We're aware of notification issues specific to Xiaomi phones; we're investigating these. Should you have another type of phone, please feel free follow the in-app instructions to contact an agent for assistance. Have a nice week.