
Morris Felix
The app is good. May i suggest a feature that will make it better. If there is a way to delete expired submissions in bulk. Or perhaps something that enables users to select a stretch of submissions according to the date. This is because at one time the app stopped working and the functions only started working again after i made some deletions. Probably because of some memory allocation. And the current way for us to delete submissions now is quite a hassle. You guys are doing a great job. Thks
6 people found this review helpful
Immigration & Checkpoints Authority
10 September 2025
Dear Morris, thank you for your feedback!

Naveen Raj
This app does many things right, quick start up time, relatively fast QR code generation for immigration clearance. Why 1 star then? This app is unusable when there is a new version update. It requires the user to update the app before it can be used. I tolerated this for quite a while, even enabled auto app update so it always remains up to date but this too fail. End result? Waiting for the app to download at the checkpoint where data speeds are slow, losing time.
15 people found this review helpful
Immigration & Checkpoints Authority
25 September 2025
Dear Naveen, we are sorry to hear about your unpleasant experience using our App. For minor release, there is a cancel button option for you to skip the updates, while for major release, it is compulsory for you to update the App to continue enjoying the App with the enhanced features.

Casey Dill
There is a bug in selecting departure date. App kept changing to one day earlier then I was picking. Had to select one day more in the future to get correct date. Also, I would recommend using names for months. The day/month/year can be confusing for Americans
5 people found this review helpful
Immigration & Checkpoints Authority
25 July 2025
Dear Casey, thank you for your valuable feedback. We appreciate your suggestion and will share it with our team for consideration in future updates.