Eurostar Trains

Name: Eurostar Trains
Availability: InStock
Rating: 4.510000228881836 (21784 reviews)
Author: Eurostar International Limited

Eurostar International Limited

4.5

21.8K reviews

1M+

Downloads

PEGI 3

About this app

Eurostar and Thalys have joined forces under the Eurostar name and a single new-look app. Discover the very best deals, destination inspiration, and manage every booking with ease. Our app helps make your high-speed train trip simple, fast, and fun. And it’s available in English, French, Dutch, and German.

Here's what you can do with our app:

BOOK TICKETS
Snap up seats to over 100 destinations in France, Belgium, the Netherlands, and Germany.

STORE TICKETS
Keep your tickets safe and sound in the app or in your Google Wallet.

GRAB CHEAP FARES
Find the cheapest fares with our Low Fare Finder.

MANAGE BOOKINGS
Manage your bookings on the go and change your travel dates, seats, or travel arrangements.

MANAGE CLUB EUROSTAR POINTS
Check your points balance or spend your points.

ACCESS CLUB EUROSTAR BENEFITS
Access exclusive discounts and benefits using your digital membership card.

RECEIVE LIVE NOTIFICATIONS
Allow notifications to receive live travel information and exclusive offers.

BEAT THE QUEUES
Certain Club Eurostar members can use the app to get access to our priority gates (depending upon your membership level).

ACCESS OUR EXCLUSIVE LOUNGES
Certain Club Eurostar members can use the app to get entry to our exclusive lounges (depending upon your membership level).

So, what are you waiting for? Download the Eurostar app now and take your trip even further.

Updated on

14 Sept 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

App activity, App info and performance and Device or other IDs

This app may collect these data types

Personal info and Financial info

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.5

21.4K reviews

Simon Giesen

20 June 2025

This app has a severe shortcoming: it does not even send a push notification if your train has been canceled! I was "lucky" to find out when double checking departure times from NL-UK that I saw my train which was due to leave in two hours did not go. Yes, you get options to rebook or cancel but please notify your customers in this situation (and apparently only on the website - not in the app - was it mentioned that tickets were still valid from Brussels on?)

1 person found this review helpful

Eurostar International Limited

31 July 2025

Hi, thank you for your feedback and we’re really sorry for the inconvenience this caused. We completely understand how important it is to receive timely notifications for disruptions. Your comments have been shared with the app team as we continue working to improve communication and alerts within the app.

A Google user

8 January 2019

By downloading this app I expected to be able to view my tickets and have them easily to hand. This app offered me neither. Despite the fact that I'd made an account and used the account to book, the app didn't have my journey listed and I still had to enter the booking reference to see the tickets. It then told me that I'd need to print them at a station anyway, just like if I'd not made an account at all. So now I wonder, what is actually the point of this app? Still, at least it looks nice?

Eurostar International Limited

1 February 2019

Thank you for the feedback Alex. Good or bad, we appreciate it. Mobile tickets are available for most of our routes, but sadly not all at the moment. We are working to improve this over the coming months. There is a bug we are working on that may be the cause of your booking not appearing automatically in the app. Thank you for your patience. Mark

Maria N

19 May 2022

Do not use Eurostar unless you are interested in loosing your money, and given price of tickets it's going to be a lot of money. Buying a plane ticket will be better and easier to manage. Eurostar has the trashiest service: you cannot change ANY information on your tickets online, they say they will let you in with typos in the name but they DON'T, customer service via phone is a voice message that hangs up on you because they are too cheap to hire a call center and not due to call volume.

3 people found this review helpful

What's new

We’ve made behind-the-scenes improvements for a smoother, more reliable experience. This update includes bug fixes and performance enhancements to help you book tickets easily, access journeys faster, and enjoy a more seamless app experience. Thanks for travelling with Eurostar!

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