
Simone
ended up with a screenshot of what I agreed too in initial sign up. paid the promo price. even the fine print says after end of that time I would get a full price charge after. but I got charged within minutes. not clear at all very annoyed. as someone who was willing to give everything a decent chance now no longer willing to trust something where I get double charged and it isn't made clear about how subs are auto applied unless you cancel them manually after.
3 people found this review helpful
Hello!🌟We are very sorry for this situation. Please know that subscriptions do automatically renew at full price once a promotional period ends, and this is outlined in the terms. Please reach out to our support team at support@madmuscles.com with your details, and we will do our best to help you.

Janine Coetzer
extremely unhappy. I paid the 4.99 subscription to try out the app, made an accidental purchase while paying the subscription, this was the end of July and I've been begging to get assistance. since this incident I have not used the app so as to not jeopardize the refund. I am still waiting for them to review this issue. customer service seems very Ai.
AMO Apps
17 September 2025
Hi!🙌🏻 We are sorry that you had such a situation. Please contact us by mail to help you. Thank you for your request

Jane Billham
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STAY AWAY FROM THIS APP. I inadvertently selected the personal coach add-on, and as soon as I realised, I contacted them to cancel and request a refund. Despite contacting them numerous times, they have gone silent, and there is no refund in sight. Then a week ago, I recieved ntice that US$109 had been deducted from my account. On querying, they denied even having my email address on their database! They are crooks, steer clear!!! I would give zero stars if possible.
5 people found this review helpful
Hello! 👋 We are sorry that you had this impression. We would like to point out that all subscription terms are clearly stated and agreed upon on the order screen, and our team always adheres to the rules and policies. You can cancel your subscription in the app or by contacting our support team at support@unimeal.com
and we will help you.