TfL Go: Plan, Pay, Travel

Name: TfL Go: Plan, Pay, Travel
Availability: InStock
Rating: 4.159999847412109 (39177 reviews)
Author: Transport for London (TfL)

Transport for London (TfL)

4.2

39.2K reviews

1M+

Downloads

PEGI 3

About this app

Travel confidently around London with Transport for London's official app, built around our iconic live Tube map. Try switching to step-free mode and watch the map adjust to show only accessible stations, ensuring your journeys are as smooth as possible. With a clear, user-friendly design, TfL Go is easy for everyone to use.

Find the Best Route
We'll suggest multiple ways to get to your destination, whether by Tube, London Overground, Elizabeth line, DLR, Tram, National Rail, IFS Cloud Cable Car, or even cycling and walking. You choose the route that suits you best.

Check Before You Travel
Get live arrival times for Buses, Tube, London Overground, Elizabeth Line, DLR, Tram, and National Rail. Check the live status of all TfL lines and stations directly on the map, or view a summary of current disruptions in the "Status" section.

Freedom to Explore
Find travel options tailored to your needs, including step-free journeys and routes avoiding stairs or escalators. Journey plans automatically adapt to the accessibility status of stations, helping you avoid disruptions. TfL Go also supports TalkBack and different text sizes, making it more accessible for everyone.

Manage Your Payments
Create an account or log in to manage your payments for travel across London. Top up pay as you go credit or purchase Travelcards for your Oyster card, and view your journey history for both Oyster and contactless cards registered to your account.

Note: Oyster and contactless accounts can only be accessed within UK/Europe.

Understand Station Facilities
Check how busy a station is right now, or see if it has toilets or Wi-Fi access. Find detailed information about step-free access and interchanges including platform gap width, step height and boarding methods available.

What People Are Saying:
* "Lots of functionality and beautiful UI. I am now ditching Citymapper for TfL Go"
* "Excellent app! Bus times, train live updates, tube map, account and payment history, everything easily and clearly accessible."
* "This app is AMAZING! I don't need to rush to the station anymore because I can time when I leave home. Fantastic!"
* "The TFL Go app is fantastic! It’s user-friendly, accurate, and incredibly helpful for navigating London's transport system."
* "At last... At last... At last... An app that shows all buses even the one you're about to miss!"

Get in Touch
Any questions, feedback or something we've missed? Email us at tflappfeedback@tfl.gov.uk

Updated on

10 Sept 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info

This app may collect these data types

Location, Personal info and 4 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.2

38.6K reviews

Richard Coleman

2 May 2025

On the whole a good app. A few improvements would make it a great app particularly to help people from outside London. 1 - Show the zones on the map. It will save having to download a separate map. 2 - make it easier to plan journeys by allowing you to easily put in from location and different travel times rather than 'go now'. 3 - allow a longer time before the app auto refunds oyster credit or make it so you dont have to tap a reader to apply it to card. It allows for ahead planning.

13 people found this review helpful

Transport for London (TfL)

2 May 2025

Hi Richard, thank you for your feedback and ideas for improvement. Regarding point 2, you can do this currently in TfL Go; tap the 'Current location' button in blue to change the from location when searching for a journey; tap on 'Leaving now' to adjust the time of departure or arrival.

Affordable Leather

7 September 2025

This app is atrocious. It is not intuitive or user friendly. I used to program computers and I would have been ashamed to publish something this bad. It tells me I'm offline when I have 5 bars of signal, it makes it difficult to plan a simple journey, and worse if you want to go from somewhere other than your current location. You can't even tell if it's actually doing anything and you can't simply swipe down to refresh. Abysmally bad. Use a paper timetable or ask a local!

5 people found this review helpful

Transport for London (TfL)

8 September 2025

Hi there, we've applied a fix and journey planning in the app is now working. Thanks for your patience

Aga

8 September 2025

It just gets worse... for a second week I have to log into the oyster website to buy a travel card, because this useless app every time shows an error, and please try later... so my first review is not valid anymore, nothing works here! I've got this app because the Oyster app was discontinued. It's awful, you can't do anything here besides top up the card. The travel history is misleading and you can't apply for a refund from it. Completely useless, what is the point in it at all?

5 people found this review helpful

Transport for London (TfL)

9 September 2025

Hi Aga, thank you for your feedback, how could we improve journey history to make this less misleading? Please could you provide more details on where the travelcard purchase was failing so that we can investigate this?