Volkswagen

4.2
100K reviews
1M+
Downloads
Content rating
PEGI 3
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About this app

The Volkswagen app is the digital companion for your Volkswagen. It allows you to use mobile online services, irrespective of which model you drive with which drive type and whether you have a VW Connect, We Connect or Car-Net contract.

With the Volkswagen app, for instance, as the primary user, you can view your Volkswagen vehicle’s current range, pre-set your preferred temperature, find filling stations and charging stations and much more!

Here are just a few of the wide range of services available:

• Vehicle status: Check whether the vehicle is locked and the lights are switched off
• Send your destination to your vehicle with ease before you travel
• View the last parking position
• Store your preferred authorised workshop or contact Volkswagen AG directly
• Vehicle Health Report
• View the remaining range and current charge level even when you're not in the vehicle

Find out for yourself! The scope of functions may vary in particular according to vehicle configuration, contract (VW Connect, VW Connect Plus, We Connect or We Connect Plus), software version and market. Certain functions may become available for your vehicle at a later date where applicable.

You can find more information on connectivity on the Volkswagen website in the Connectivity section.

We Charge:
• Availability of charging stations in real time and further details (operator, charging capacity, etc.)
• Manage charging plans and charging cards and view charging history
• Connect and control the charger at home

You can find more information on We Charge on the Volkswagen website in the We Charge section.

The Volkswagen app is the former We Connect ID. app and also incorporates the functions of the We Connect app.

Download the Volkswagen app and updates free of charge using the button. If you do not perform available updates, you may not be able to access the full range of functions in their entirety.

You can give us feedback from the Volkswagen app. We welcome praise, suggestions and constructive criticism. Please also let us know if the technology is playing up or there are any other issues.

To use the mobile online services, you need a Volkswagen ID user account and to log in to the Volkswagen app with your username and password. In addition, a separate contract (VW Connect, VW Connect Plus, We Connect or We Connect Plus) on the use of mobile online services must be concluded with Volkswagen AG online at www.myvolkswagen.net or via the Volkswagen app. More information is available at connect.volkswagen.com and your Volkswagen dealership.

ID.3 Pro: Electricity consumption in kWh/100 km: combined 16.5-15.2; CO2 emissions in g/km: combined 0. Consumption and emissions data is only available for the vehicle according to the WLTP, and not according to the NEDC. Information on consumption and CO₂ emissions with ranges depending on the selected equipment of the vehicle.

In practice, the actual electrical range varies depending on factors including driving style, speed, use of convenience/auxiliary equipment, outside temperature, number of passengers/additional load, topography and the battery's age and wear process.
Updated on
10 Sept 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
98.4K reviews
Julian Philpot
10 September 2025
Much better than it used to be, but still a bit dodgy. Latest problem is that the map display has been partially obscured by a selection box that can't be closed or dismissed, despite the X button. Vehicle location is useful, but doesn't update very quickly (or at all). The car logo used to indicate if it was in use, but doesn't now. I could wish that developers didn't mess with working products in this way.
Did you find this helpful?
Volkswagen AG
11 September 2025
Hello Julian, Thank you for your detailed feedback and your interest in our Volkswagen App. We will gladly forward your suggestions to our developers. We are happy to count you among our customers and wish you continued enjoyment of Volkswagen's mobile online services. Your Volkswagen Team
Melvin van Zomeren
3 October 2021
App is getting better, but for some reason experiencing charging errors with my car. The app notifies me of this, but this can be 15-24 hours (!) After the error occurs, which is no use whatsoever. Depending on the cars charge this can make the car useless when I need it.. Why would it take so long to notify? If I know in time I can disconnect and reconnect and continue charging...
4 people found this review helpful
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Volkswagen AG
4 October 2021
Dear Melvin van Zomeren, thank you for your feedback. We regret to hear you are encountering issues with We Connect ID. In order to assist you, please email us at we-support@volkswagen.de. We are always looking to help our users. Best regards, your We Connect ID. team.
Dorus Frieling
15 March 2021
The available functionality works alright. Have had a freeze ones within 2 weeks of using the app. More disturbing is that the units are UK types (miles instead of km) as my OS is set to English. I live in the Netherlands but set my phone OS to English as all my devices use the English version. Would be nice to have the option to be able to set the units in the app itself. Expecting more features in the near future as the car (ID.4) is completely software driven.
2 people found this review helpful
Did you find this helpful?
Volkswagen AG
15 March 2021
Dear Dorus Frieling, thank you for your valuable feedback. We will take into account all suggestions for future updates. We also apologize for the issues you are experiencing and we would like to assist you. Please send us an e-mail at we-support@volkswagen.de . Kind regards, your We Connect ID. team

What's new

App-specific adjustments:
– Bug fixes