Philips Lumea IPL

Name: Philips Lumea IPL
Availability: InStock
Rating: 4.524752616882324 (40693 reviews)
Author: Philips Consumer Lifestyle B.V.

Philips Consumer Lifestyle B.V.

4.5

40.7K reviews

1M+

Downloads

PEGI 3

About this app

Philips Lumea IPL app is your ultimate partner and personal coach helping you to get the most out of your new Philips Lumea.
Ensure you know what it takes to use your new Philips Lumea right with the Philips Lumea App, your next must have Lumea accessory.
The Philips Lumea App offers the step by step guidance and support you need, so you can feel confident about your (Intense Pulse Light) IPL Lumea treatments.
The App creates a personal treatment plan for you for each body area the way you like it, making it easy to get the best possible result for you from your Lumea device with tips and advice during each treatment and by following the right treatment schedule. Download the App now and enjoy your journey.

Updated on

4 Aug 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Messages, App activity and 2 others

This app may collect these data types

Personal info, Messages and 3 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.5

40.6K reviews

Natalie van Ingen

11 August 2023

I can't edit past treatments. I accidentally chose to not add an extra treatment, and there is no way to change that. The schedule will just be wrong now. I also can't track my own results (like how much hair was growing back after each treatment). I want to be able to add treatments to my schedule. I've seen complaints about this since 2019 but apparently they don't think it's important to add. Basically this app is just a calendar app with lots of pink and no editing options.

7 people found this review helpful

Philips Consumer Lifestyle B.V.

4 October 2023

Hi there, thank you for sharing your experience with the Lumea app. Your feedback is much appreciated. It's unfortunate to hear about these issues. Please reach out to us via philips.com/contact to assist you further and improve your experience with the Lumea app. Hope to hear from you soon.

Helen J

18 January 2025

Great app, it really helps me stay on schedule and I'm getting great results with the IPL. I like the tips in manageable chunks, just when you need them, with pictures and examples. Much better than a manual. It's a really well designed part of the tool and I'm surprised how useful it is. Edit - removed a star because the notifications aren't working right for me. I seem to get loads of reminders to read the same old articles about technique but I'm missing the treatments when they are due.

18 people found this review helpful

Ouma aima

4 September 2025

I used the device for three months and then suddenly it stopped working !!! I tried to contact customer support in Morocco but their phone number is not available, i tried reaching out to different organizations (the media team of philips global, philips lightening, philips instagram page) but no response. I wasted 400$ on the product and the customer service is horrible, i have never seen such a big company who is treating the clients so poorly. Update: The email adress doesn't exist!!

Philips Consumer Lifestyle B.V.

4 September 2025

We're sorry to hear that your Lumea stopped working and that you're still waiting for a reply from our colleagues, Ouma. Rest assured that they'll get back to you at the earliest opportunity. Alternatively, you could also get in touch via mail (mapersonalhealth@philips.com), Facebook(@Philips) or X(@PhilipsCare).We hope your issue is soon resolved.

What's new

We’ve been working on a few updates to bring you a smoother and smarter Lumea experience! Here’s what’s new in this update: geographic expansion (our services are now available in more regions), a few SkinAI enhancements, and some general improvements. Update now and enjoy the improvements!

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