
Eureka Bishop (Thereazonusmile)
Customer service has definitely improved, but still a lot of glitches even with the current versions. Very fun. The game still keeps freezing in between attempts and you only get your boosters 30% of the time, current version, no update, money spent and lost. Needs another update, but they've earned back a couple more stars.
6 people found this review helpful
Jam City, Inc.
January 3, 2018
Thanks for your feedback. Please update to the latest version, and you will find a lot has improved. Should this not be the case, please feel free to contact us. I apologize for the inconvenience this caused.

Damian Xanthopoulos (ThoraxBar)
This is a very good game, exceptionally so for its genre. No wifi needed, no forced ads. I'm not too fond of the artwork, but that's just personal taste. The only issue I've had is the enormous load of little thingies collected whenever you finish a level (sadly you have to wait through a 5-7 seconds animation of floating butterflies and stuff). I don't know what half of them do and I just press the big green button in every screen that pops up. Would recommend as a time killer.
22 people found this review helpful

Adriana Aracioglu
The game is nice, but frustrating. Like, at some parts, when the fox can't pass because of blocked way, then you get all the steps and rewards possible,,that can not be user, as the fox can't pass, but almost impossible to open the way, then when the way is finally open, it's hardly seen a step to obtain. And then by the time also the moves are ending. I lost too much time I this app that supposed to be for fun. But it's just frustrating. So no thanks. Better without.
67 people found this review helpful
Jam City, Inc.
November 10, 2021
Hi Adriana, we're sorry to read that you're experiencing inconveniences with trix the fox, could you please reach our support team and describe to them your situation in greater detail? This can be done via https://jamcity.helpshift.com/a/genies-and-gems/?contact=1 Best regards