
Shade
Your closest store is selected with useful time data. +1 Sadly, it still does not tell you were to find the item in the store, like which department. Even worse, it does not even allow me to see / filter, if the item is even available in the store to begin with. I have to select an item first to see this. Click and collect is kind of useless for female clothing cause sizes differ per brand. Please add a click and fit option then.
6 people found this review helpful

Eliza D
The application is terrible. There are random bugs when searching for items, sometimes the button to add them to the basket disappears and the only way to add them is to save them in favorites and add them from there. They even have a promotion now for purchasing from the app and guess what, the payment process is broken and keeps throwing errors with no explanation. I even sometimes saw different prices and product availability between the app and website. Awful experience
60 people found this review helpful
Decathlon
December 13, 2024
"Gentile cliente,
ci dispiace per la tua esperienza.
Ti invitiamo ad effettuare alcuni passaggi che potrebbero risolvere il bug che riscontri:
- Disinstallare l'APP;
- Svuotare la cache del tuo dispositivo;
- Installare nuovamente l'APP all'ultima versione disponibile.
Rimaniamo a disposizione,
Il Team APP Decathlon
"

Fay
Not very user-friendly, quite difficult to navigate, especially the points. Often doesn't open, lags, sometimes doesn't let to leave a review, I didn't get my points for leaving reviews (it's already inconvenient enough that the points appear only after 24h, but they didn't appear even after a month), aaand my order should have arrived today, but the status is still on "preparing the order" so it's not even sent out. Really not worked through at all, please fix it.
1 person found this review helpful