
J-BEATS IMAGINATION STUDIO
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NOT recommended. Keeps freezing and after I restart it, ive lost all my progress. Doesn't keep track of where you left off, you have to find it or remember what puzzle you're on. can i reach out to your support page here? what does that even mean? they seem to have a customer support and thats rare these days so i upped my stars. but idk how to reach you at all.
1 person found this review helpful
Netflix, Inc.
8 August 2025
Hello there, J-BEATS. I'm sorry to hear that the game keeps freezing as you're playing. We'd like to know more, so could you reach out to our customer support page here? https://help.netflix.com/en/contactus. Hope to hear from you soon!

Mayank Dehgal
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The game is great - but the achievements are buggy, specifically the 60 game win streak and 25 consecutive games without reshuffle (the counter keeps resetting). I kept thinking I was doing something wrong). Would have loved to complete the game and achievements, now have lost interest.
1 person found this review helpful
Netflix, Inc.
19 July 2025
Hi, sorry to hear about your sync issue. Our support team would be happy to have a look - just send us a quick message at https://help.netflix.com/en/contactus They’ll be waiting for you!

Marcel Dumitru
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Update: I can't contact you through the in-game support because all I get is a black screen! as I already said: 👉 Black screen on Samsung S25 Ultra. I can hear a river flowing but I can't see a thing but two shadows flickering. Tapping them, they disappear and two others appear and so on. Unplayable for me... sorry... 😟
11 people found this review helpful
Hi again—thanks for the update. Since in-game support isn’t working, please head over to https://help.netflix.com/en/contactus so we can look into this further and help you out directly. You can open the link using a browser.