
gerardo gomez tonda
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terrible! it's loads data very slow. and all of the sudden, since the last renewed "consent agreement" it stopped working. it was always very slow, I mean it needs to load literally 3 numbers to show last night's feed it might take up to 10 min.... the machine is fine, the app I guess they should hire people at the standard of the machine. also it constantly has connection errors. for 3 numbers really? also, now it messed up my data showing this current week all filled up, and it's only Tuesday
1 person found this review helpful
Löwenstein Medical Technology GmbH + Co.KG
11 July 2025
Hello, thank you very much for your feedback. Please contact us at myprisma@prismacloud.com. We will try to help you. Best regards, the prisma APP team

hurrayforanonyms
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App barely works. It is extremely slow, frequently unresponsive, and has annoying pop-ups telling you to create an account every time you open the app. Very unprofessionally designed; extremely limited and inaccurate data; and horribly spammy.
Löwenstein Medical Technology GmbH + Co.KG
5 September 2025
Hello, thank you for reaching out. Your feedback will be forwarded to our manager to have an influence on our future versions. Kind regards, prisma APP TeamHello, thank you for reaching out. Your feedback will be forwarded to our manager to have an influence on our future versions. Kind regards, prisma APP Team

Ray Achemedei
for such a simple app the UX is very average. The app only displays a very limited and simple set of metrics, so being forced to confirm access to the device every month under the guise of protecting confidentiality of patient data is overkill. If there was a choice, I wouldn't use it. Also when they replaced the 3g modems in Aust - for less than $5 why on earth did they not include a Bluetooth sensor on the modem chip.
1 person found this review helpful
Löwenstein Medical Technology GmbH + Co.KG
11 July 2025
Hello, thank you for reaching out. Your feedback will be forwarded to our manager to have an influence on our future versions. Kind regards, prisma APP Team