
Morris Felix
The app is good. May i suggest a feature that will make it better. If there is a way to delete expired submissions in bulk. Or perhaps something that enables users to select a stretch of submissions according to the date. This is because at one time the app stopped working and the functions only started working again after i made some deletions. Probably because of some memory allocation. And the current way for us to delete submissions now is quite a hassle. You guys are doing a great job. Thks
6 people found this review helpful
Immigration & Checkpoints Authority
September 10, 2025
Dear Morris, thank you for your feedback!

Naveen Raj
This app does many things right, quick start up time, relatively fast QR code generation for immigration clearance. Why 1 star then? This app is unusable when there is a new version update. It requires the user to update the app before it can be used. I tolerated this for quite a while, even enabled auto app update so it always remains up to date but this too fail. End result? Waiting for the app to download at the checkpoint where data speeds are slow, losing time.
14 people found this review helpful
Immigration & Checkpoints Authority
August 28, 2025
Dear Naveen , thank you for your valuable feedback. We appreciate your suggestion and will share it with our team for consideration in future updates.

socoolmegacool
The app was fast and responsive when i first got it but now its extremely laggy and slow. Ive tried uninstalling and reinstalling to no avail, is this a samsung specific issue (s25+)? As ive seen other users still have snappy app
1 person found this review helpful
Immigration & Checkpoints Authority
September 14, 2025
Dear socoolmegacool, we are sorry to hear about your unpleasant experience using our App.
Please uninstall the app and install it again.
If the problem persists, can we request that you email us at ICA_Feedback@ica.gov.sg with the date and time you encountered the issue with screenshots.